SHIPPING WITHIN MALAYSIA (Domestic Shipping)

What about free shipping?  -  We offer free shipping for orders above RM250 to any part of Malaysia via Pos Malaysia. We will ship air mail to Sabah and Sarawak, and surface mail to any destination within Peninsula Malaysia.

What if my order is below RM250?  -  If your order is below RM250 we charge a flat shipping fee of just RM9.90.

How long will it take for my order to arrive?  -  We ship out your order the same or latest the next business day, but it is completely out of our control how long Pos Malaysia needs to send the parcel to you. From past experience it takes about 3-5 days to i.e. KL, and about a week to Sabah and Sarawak.

Can I track the progress of my shipment?  -  Yes! Once your order has been shipped we will email you a Pos Malaysia eParcel tracking number. You can also track the progress of your order online via the Pos Malaysia Website.

SHIPPING TO SINGAPORE (International Shipping)

Do you ship internationally?  -  Currently we only ship to Singapore.

How much is shipping to Singapore?  -  We charge a low flat fee of just RM50 for shipping and handling. Please be aware that Singapore customs may, at their own discretion, charge you import duty and/or GST. These fees are not included in the purchase price, you will need to pay those - if needed - directly to the delivery person.

What carrier to you use for shipping to Singapore?  -  We use the air parcel service from Pos Malaysia.

How long will it take for my order to arrive?  -  Your shipment usually takes about 7 days to reach you in Singapore.

How about taxes and import duties in Singapore?  -  Singapore customs may, at their own discretion, charge you import duty and/or GST. These fees are not included in the purchase price, you will need to pay those - if needed - directly to the delivery person.

RETURNS

My golf club arrived broken, what should I do?  -  Please take a couple of pictures of the damaged package and the club and email them, together with your order number, to Support@FJPmarketing.com. We will get back to you within one business day with instructions.